Regulatory Boards Education and Outreach

Evidence Step: Outcomes

Department: Commerce and Insurance

Priority Area: Workforce Development and Employment

Program Description

The Regulatory Boards Education and Outreach programs are outreach opportunities directed toward licensees and consumers, including, but not limited to speaking to licensees, presenting at association meetings, and disseminating newsletters and press releases to the general public. The purpose of these activities is to promote increased knowledge among licensed professionals and the public to increase the quality of services provided by licensed professionals and to provide prospective licensees with information about the licensure process.

Learn More on Program Website

Details

Program Demographic: Adults

Delivery Setting: Organization / Business / Local Government, Workplace

Outcomes

Long term increase in licensee count

2025: 333,392

2024: 324,611

2023: 309,268

Outputs

Number of complaints related to regulated programs

2025: 4,380

2024: 4,739

2022: 3,424

Number of consumers reached through outreach and communications

2025: 977,605,880

2024: 452,853,500

2022: 256,321,000

Number of outreach activities performed by Division

2025: 86

2024: 78

2022: 103

Logic Model

If we provide targeted outreach and education to licensed professionals and consumers across Tennessee, including through presentations at association meetings and disseminating newsletters and press releases, then we will see an increase in high-quality services provided by licensed professionals, continued compliance with regulatory requirements, an increase in licensed professionals, and a decrease in consumer calls as consumers gain more knowledge about our regulated professions and information about licensure requirements is presented to prospective licensees.